Legal
Privacy Policy
1. Introduction
Los Angeles Sauna Builder respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
By using this website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a quote, submit a project inquiry, call us, or communicate with us by text message.
This information may include:
- Your name.
- Email address.
- Telephone or mobile phone number.
- Project location or service area.
- Information about your sauna project.
- Preferred sauna type, features, or installation requirements.
- Project timing or budget information.
- Messages, questions, photographs, files, or other information you choose to provide.
We may also automatically collect limited technical information when you visit the website, such as your browser type, device type, IP address, pages visited, referring website, and general website usage information.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your questions or project inquiry.
- Provide information about custom sauna services.
- Arrange consultations or appointments.
- Prepare or coordinate project quotes.
- Follow up regarding your sauna project.
- Send appointment reminders and service updates.
- Communicate with you by telephone, email, or text message when appropriate.
- Route your request to the local sauna professional who services your area.
- Operate, maintain, and improve our website and services.
- Protect our website from fraud, abuse, or unauthorized activity.
- Comply with applicable legal requirements.
4. Customer Referral Platform
Los Angeles Sauna Builder operates as a customer referral website. When you submit a request for sauna services, the information necessary to respond to your inquiry may be provided to our local Los Angeles sauna partner.
Our local partner may contact you regarding your project, including consultations, pricing, scheduling, installation, and related services.
We do not sell your personal information to unrelated companies for their own marketing purposes.
5. SMS and Mobile Information
If you provide your mobile number and consent to receive text messages, we may use your number to communicate with you regarding your inquiry, quote, appointment scheduling, consultation reminders, and service updates.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Mobile opt-in data and consent are not shared with third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at (213) 554-5777.
Consent to receive text messages is not a condition of purchasing goods or services.
6. How We Share Information
We may share information only when reasonably necessary to operate the website, respond to your request, or provide the services you requested.
This may include sharing information with:
- Our local Los Angeles sauna service partner responsible for responding to your project inquiry.
- Technology providers that help operate our website, forms, communications, scheduling, or customer management systems.
- Service providers acting on our behalf when necessary to support website or business operations.
- Government authorities or other parties when disclosure is required by law or reasonably necessary to protect legal rights, safety, or property.
Service providers may receive only the information reasonably necessary to perform services on our behalf.
As stated above, mobile opt-in information and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the website, measure website performance, and improve the visitor experience.
Cookies are small files stored on your device by your browser. You may be able to disable or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
8. Third-Party Services and Links
Our website may use third-party services or contain links to third-party websites. These services and websites may have their own privacy practices and policies.
Los Angeles Sauna Builder is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
9. Data Security
We use reasonable administrative and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through the website.
10. Data Retention
We may retain personal information for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
Information that is no longer reasonably necessary may be deleted or anonymized.
11. Your Privacy Choices
You may contact us to request that we update or correct personal information you previously provided.
You may also ask us to stop certain communications. You can unsubscribe from text messaging by replying STOP to any message.
Depending on where you live, applicable privacy laws may provide additional rights regarding your personal information.
12. California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws. Depending on the circumstances and the applicability of those laws, these rights may include requesting information about personal information collected about you, requesting correction or deletion of certain information, and obtaining information about how personal information is used or disclosed.
We do not sell personal information to unrelated third parties for their own marketing purposes.
To submit a privacy-related request, contact us using the information provided below.
13. Children's Privacy
This website is intended for adults seeking sauna construction and installation services and is not directed toward children. We do not knowingly collect personal information from children under the age of 13.
If we learn that personal information from a child under 13 has been submitted through the website, we may take reasonable steps to remove that information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements.
Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Los Angeles Sauna Builder
Phone: (213) 554-5777
Service area: Greater Los Angeles metro
Website: losangelessaunabuilder.com
You can also review our Terms and Conditions for additional information regarding use of this website and our communications.